Returns & Exchanges

At Welcome to Soccer Store!, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy on all unworn items with original tags attached. Whether the cleats don't fit or the jersey isn't the right color, we make the exchange process fast and simple to get you back on the pitch.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package the Gear

Place the items in their original packaging, ensuring all tags are attached and the products show no signs of on-field use.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.

4

Drop Off and Track

Drop your package at any authorized carrier location; once we receive and inspect your items, your refund or exchange will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing